AW: Error -39, what can I do?

Wed Mar 10 11:21:24 CST 2010

Hi Trixi,

thank you for this link. At least it shows me the direction, that it
probably isn’t a problem of my app, but of the computer / HD. No she doesn’t
has another computer, but I’ll try again with her the disk utility repair
function, perhaps I am lucky a second time.

It is always hard to tell your customer “The problem is your computer”, if
your app is the only one, which doesn’t run

Any other idea welcome

Thank you

Tiemo

Von: valentina-bounces at lists.macserve.net
[mailto:valentina-bounces at lists.macserve.net] Im Auftrag von Beatrix Willius
Gesendet: Mittwoch, 10. März 2010 17:05
An: Valentina Developers
Betreff: Re: Error -39, what can I do?

-39 means a corrupted database. Please see for instance:

http://photoshop911.typepad.com/help/2004/07/photoshop_and_e.html

Can she install the database on another computer?

Am 10.03.2010 um 08:49 schrieb Tiemo Hollmann TB:

I am using V4REV3 in a standard product on Win and Mac, with a prefilled db
where the customer can’t add or change any records, so my app only reads
from the db.

This app runs fine on all kind of machines, but (up to now) at one customer
with Mac OS X 10.6.2  the opening of the Valentina db fails. The db file
resides within my app bundle (which perhaps is not a good practice, but was
easy to install and works at all other customers)

Error message: “Database could not be opened: Applications/foo/foo/foo.db
Ref: foo, Error: -39” (what means “end of file”)

The customer says she has all admin privileges and has tried to install my
app also in  user based directories, like the dektop with the same result.

The customer also tried to repair the privileges and volume with the disk
utility, without result

Mit freundlichen Grüßen/Regards

Trixi Willius

http://www.mothsoftware.com

Mail Archiver X: archive, clean and search email

http://www.beatrixwillius.de

Fractals, 3d landscapes etc.

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