AW: mysterious crash

Wed May 27 12:52:46 CDT 2009

Hello Vansh,

yes the log is about the index of the valentina db and Ruslan also told me
to reindex the db. But because the db is read only in my app, I can't see
any need for reindexing, especially it runs at all other customers.

My App is a revolution program and is build as universal. But my feeling is
that it has something to do with any component of the OS.

Thanks for giving your thoughts

Tiemo

  _____  

Von: valentina-bounces+toolbook=kestner.de at lists.macserve.net
[mailto:valentina-bounces+toolbook=kestner.de at lists.macserve.net] Im Auftrag
von Vansh Singh
Gesendet: Mittwoch, 27. Mai 2009 18:28
An: Valentina Developers
Betreff: RE: mysterious crash

Hello Tiemo,

You mention something like "crash log tells something about problems with
the index" in your email. Do you mean it is the database index? If yes, then
could you build a little tool that simply re-indexes the database. All it
would do is run "REINDEX DATABASE" against the valentina database.  I have a
similar tool that customers use to re-index the database when it goes
corrupt for some reason. May be that might work for you. 

Recently, I had very mysterious crashes on the mac myself. This is an
application that has been running fine on the Mac for about 2 years. It was
built using Director MX 2004 and Valentina 3.5 and the application would
crash on the Mac (OSX 10.5.6 with intel processor) for no rhyme or reason.
Worse, it would run fine one time and crash the next time. I tried all kinds
of error checking and it would still give me the "the application quit
unexpectedly" crash. The crash log was not much help either. I spent a lot
of time/effort into trying to fix this with no success. I was advised to
upgrade it to Director 11 and use the Universal Binary for the Mac. I have
done that and for about a month now, there have been no crashes on OSX 10.5
or OSX 10.4. I don't know if you used Director and if yes, then what version
of Director you used (UB or not) but that might be what will fix it for
good.

I cannot think of anything else other than that. The Mac is hard to please.

Good luck,

Vansh

-----Original Message-----
From: valentina-bounces at lists.macserve.net
[mailto:valentina-bounces at lists.macserve.net] On Behalf Of Tiemo Hollmann TB
Sent: Wednesday, May 27, 2009 1:58 AM
To: Valentina Liste senden
Subject: mysterious crash

Hello all,

It is a Rev App with a read only valentina db. My App runs fine on some
hundreds of Win machines and also some Macs

There are no updates, no inserts in my app, just plain selects on the db.
The db resides inside the app bundle on the Mac.

Now I have a customer (not verified perhaps two), where my app crashes
immediately, when doing any select on the db without any error message, it
just quits. After the crash, the app can't be started anymore. At any
attempt the user gets the error message "the app was quit unexpectedly". The
user has to deinstall the app and reinstall it to be able to start the app
again. A restart of the Mac doesn't changes anything. But with the first
click on any button, where a select is send to the db, the app crashes again
and is unusable anymore. The crash log tells something about problems with
the index (has Ruslan already analyzed). I am not using a separate index
file.

The Mac is a MacBook with 10.4.11 and 1 GB of memory, There is no other
(admin) user profile, it is a single user machine. "Everything else" is
running fine on this machine, so it can't be a corrupted memory modul.

I know, that this is a very exotic behaviour and it must be something on the
end user machine, but perhaps has anybody encountered something similar and
has any idea where to look for, I have no ideas left

Thanks for any hint

Tiemo

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