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<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Hello Vansh,<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>yes the log is about the
index of the valentina db and Ruslan also told me to reindex the db. But because
the db is read only in my app, I can’t see any need for reindexing,
especially it runs at all other customers.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>My App is a revolution
program and is build as universal. But my feeling is that it has something to
do with any component of the OS.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Thanks for giving your
thoughts<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'>Tiemo<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-GB
style='font-size:10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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<p class=MsoNormal><b><font size=2 face=Tahoma><span style='font-size:10.0pt;
font-family:Tahoma;font-weight:bold'>Von:</span></font></b><font size=2
face=Tahoma><span style='font-size:10.0pt;font-family:Tahoma'>
valentina-bounces+toolbook=kestner.de@lists.macserve.net
[mailto:valentina-bounces+toolbook=kestner.de@lists.macserve.net] <b><span
style='font-weight:bold'>Im Auftrag von </span></b>Vansh Singh<br>
<b><span style='font-weight:bold'>Gesendet:</span></b> Mittwoch, 27. Mai 2009
18:28<br>
<b><span style='font-weight:bold'>An:</span></b> Valentina Developers<br>
<b><span style='font-weight:bold'>Betreff:</span></b> RE: mysterious crash</span></font><o:p></o:p></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>Hello Tiemo,</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'> </span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-US style='font-size:
10.0pt;font-family:Arial'>You mention something like “</span></font><font
size=2 face=Arial><span lang=EN-GB style='font-size:10.0pt;font-family:Arial'>crash
log tells something about problems with the index” in your email. Do you
mean it is the database index? If yes, then could you build a little tool that
simply re-indexes the database. All it would do is run “REINDEX
DATABASE” against the valentina database. I have a similar tool
that customers use to re-index the database when it goes corrupt for some
reason. May be that might work for you. </span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'> </span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Recently, I had very mysterious crashes on the mac
myself. This is an application that has been running fine on the Mac for about
2 years. It was built using Director MX 2004 and Valentina 3.5 and the
application would crash on the Mac (OSX 10.5.6 with intel processor) for no
rhyme or reason. Worse, it would run fine one time and crash the next time. I
tried all kinds of error checking and it would still give me the “the
application quit unexpectedly” crash. The crash log was not much help
either. I spent a lot of time/effort into trying to fix this with no success. I
was advised to upgrade it to Director 11 and use the Universal Binary for the
Mac. I have done that and for about a month now, there have been no crashes on
OSX 10.5 or OSX 10.4. I don’t know if you used Director and if yes, then
what version of Director you used (UB or not) but that might be what will fix
it for good.</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'> </span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>I cannot think of anything else other than that. The
Mac is hard to please.</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'> </span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Good luck,</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 face=Arial><span lang=EN-GB style='font-size:
10.0pt;font-family:Arial'>Vansh</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span lang=EN-US
style='font-size:10.0pt;font-family:Arial;color:navy'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Tahoma><span
lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>-----Original
Message-----<br>
<b><span style='font-weight:bold'>From:</span></b>
valentina-bounces@lists.macserve.net [mailto:valentina-bounces@lists.macserve.net]
<b><span style='font-weight:bold'>On Behalf Of </span></b>Tiemo Hollmann TB<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, May 27, 2009 1:58
AM<br>
<b><span style='font-weight:bold'>To:</span></b> Valentina Liste senden<br>
<b><span style='font-weight:bold'>Subject:</span></b> mysterious crash</span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=3
face="Times New Roman"><span lang=EN-US style='font-size:12.0pt'> <o:p></o:p></span></font></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
style='font-size:10.0pt;font-family:Arial'>Hello all,</span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>It is a Rev App with a read
only valentina db. My App runs fine on some hundreds of Win machines and also
some Macs</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>There are no updates, no
inserts in my app, just plain selects on the db. The db resides inside the app
bundle on the Mac.</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Now I have a customer
(not verified perhaps two), where my app crashes immediately, when doing any
select on the db without any error message, it just quits. After the crash, the
app can’t be started anymore. At any attempt the user gets the error
message “the app was quit unexpectedly”. The user has to deinstall
the app and reinstall it to be able to start the app again. A restart of the
Mac doesn’t changes anything. But with the first click on any button,
where a select is send to the db, the app crashes again and is unusable
anymore. The crash log tells something about problems with the index (has
Ruslan already analyzed). I am not using a separate index file.</span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>The Mac is a MacBook with
10.4.11 and 1 GB of memory, There is no other (admin) user profile, it is a
single user machine. “Everything else” is running fine on this
machine, so it can’t be a corrupted memory modul.</span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>I know, that this is a
very exotic behaviour and it must be something on the end user machine, but
perhaps has anybody encountered something similar and has any idea where to look
for, I have no ideas left</span></font><span lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Thanks for any hint</span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'>Tiemo</span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=2 face=Arial><span
lang=EN-GB style='font-size:10.0pt;font-family:Arial'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=3
face="Times New Roman"><span lang=EN-GB style='font-size:12.0pt'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
<p class=MsoNormal style='margin-left:36.0pt'><font size=3
face="Times New Roman"><span lang=EN-GB style='font-size:12.0pt'> </span></font><span
lang=EN-US><o:p></o:p></span></p>
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