mysterious crash

[Vansh Singh]

Hello Tiemo,

 

You mention something like "crash log tells something about problems
with the index" in your email. Do you mean it is the database index? If
yes, then could you build a little tool that simply re-indexes the
database. All it would do is run "REINDEX DATABASE" against the
valentina database.  I have a similar tool that customers use to
re-index the database when it goes corrupt for some reason. May be that
might work for you. 

 

Recently, I had very mysterious crashes on the mac myself. This is an
application that has been running fine on the Mac for about 2 years. It
was built using Director MX 2004 and Valentina 3.5 and the application
would crash on the Mac (OSX 10.5.6 with intel processor) for no rhyme or
reason. Worse, it would run fine one time and crash the next time. I
tried all kinds of error checking and it would still give me the "the
application quit unexpectedly" crash. The crash log was not much help
either. I spent a lot of time/effort into trying to fix this with no
success. I was advised to upgrade it to Director 11 and use the
Universal Binary for the Mac. I have done that and for about a month
now, there have been no crashes on OSX 10.5 or OSX 10.4. I don't know if
you used Director and if yes, then what version of Director you used (UB
or not) but that might be what will fix it for good.

 

I cannot think of anything else other than that. The Mac is hard to
please.

 

Good luck,

Vansh

 

-----Original Message-----
From: valentina-bounces at lists.macserve.net
[mailto:valentina-bounces at lists.macserve.net] On Behalf Of Tiemo
Hollmann TB
Sent: Wednesday, May 27, 2009 1:58 AM
To: Valentina Liste senden
Subject: mysterious crash

 

Hello all,

It is a Rev App with a read only valentina db. My App runs fine on some
hundreds of Win machines and also some Macs

There are no updates, no inserts in my app, just plain selects on the
db. The db resides inside the app bundle on the Mac.

Now I have a customer (not verified perhaps two), where my app crashes
immediately, when doing any select on the db without any error message,
it just quits. After the crash, the app can't be started anymore. At any
attempt the user gets the error message "the app was quit unexpectedly".
The user has to deinstall the app and reinstall it to be able to start
the app again. A restart of the Mac doesn't changes anything. But with
the first click on any button, where a select is send to the db, the app
crashes again and is unusable anymore. The crash log tells something
about problems with the index (has Ruslan already analyzed). I am not
using a separate index file.

The Mac is a MacBook with 10.4.11 and 1 GB of memory, There is no other
(admin) user profile, it is a single user machine. "Everything else" is
running fine on this machine, so it can't be a corrupted memory modul.

 

I know, that this is a very exotic behaviour and it must be something on
the end user machine, but perhaps has anybody encountered something
similar and has any idea where to look for, I have no ideas left

 

Thanks for any hint

Tiemo

 

 

 

 

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