Valentina Developer Program For Priority Fixes
Lynn Fredricks
lfredricks at proactive-intl.com
Fri Oct 14 15:34:36 CDT 2005
> about bugs:
> My experience is that practically all bugs I reported were
> fixed quite rapidly and that Ruslan has done a remarkable job
> in either seeing the corrections trough or suggesting a
> workoraund or showing that it is not a bug at all but an
> error in my programming or false interpretation of the manual.
Right. That likely is not going to change (much).
> As a developper I already pay a high price for bugs in that I
> spend extra time (sometimes late at night) which I cannot
> bill to customers or even that I loose some business. When
> you pay for a product that has been officially released,
> you'd expect it to run bugfree and to be able to go on with
> your work without delay. Why pay extra for soething that
> should not be there in the first place?
This is about prioritization. In any release, there is a limit as to what
will be fixed, improved or added. But often there are issues that affect a
small number of users and they don't make it. Fortunately, Valentina sells
into almost every major market in the world so international or unicode
related issues are much higher priority for Paradigma than for other
software companies. But, sometimes one customer really needs a feature/fix
and doesn't want to wait until their issue comes to the top of the list.
This would allow those users to move their issue to the top of the list.
Best regards,
Lynn Fredricks
President
Paradigma Software, Inc
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