Severe disappointment

[Gunnar Swan]

Don't let the client bail. There is a solution. Bailing would be a black eye for all.


5/30/03 12:23:12 PM, Zav - Alex Zavatone <zavpublic at mac.com> wrote:

>>on 5/29/03 7:16 PM, Zav - Alex Zavatone at zavpublic at mac.com wrote:
>>
>>Hi Zav,
>>
>>>  Please bear with me since this is not pretty.
>>>
>>>  I have asked for this once before and stated that my need was rather
>>>  important.
>>>
>>>  Partially, as a result of the crashes in Valentina, I am having to
>>>  bail on a twenty thousand dollar contract and return ten thousand
>>>  dollars to the client.
>>>
>>>  Ruslan I formally BEG you to evaluate putting in ONE if statement in
>>>  opendatabase to check if Valentina is properly inited return an error
>>  > message instead of crashing Director if it not.
>>
>>I will do this of course.
>>
>
>Thank you.
>
>>  > You said, you wanted speed in your xtra?  I want my xtras NOT TO
>>>  CRASH MY PROJECT while I am creating it.  One if statement should not
>>>  impact performance by any large margin.  I have no idea why you will
>>>  still not do this for your customers.  This simple check will help
>>>  trap the majority of crashes since you have to open a database before
>>>  you do any operations on it right?
>>
>>I have told you that if you set DebugLevel 2
>>Then Valentina start do that checks.
>
>And I told you that is does not.  It STILL crashes Director on OS X. 
>And When Director crashes on OS X, you can not save any changes you 
>have made to the project.  My momentum and changes are both lost
>
>
>>And again, I have told that Database Xtras do not like INTERACTIVE calls of
>>database methods from Message Window. You need set up script functions and
>>they must be executed as ATOMIC calls.
>>
>>>  Valentina as an xtra to Director MUST play nicely within the world of
>>>  Director but I understand you can not and should not trap all
>>>  handlers for improper actions.
>>>
>
>>  > Simply not protecting your users by checking that Valentina is inited
>>>  properly open Database is unconscionable.
>>
>>>  If you doubt my programming background and aptitude, please bear in
>>>  mind that I spent 4 years on the Director and Shockwave development
>>>  teams, co founded Director-Online and have written my own foundation
>>>  classes for Director, edited Lingo In a Nutshell and have contributed
>>>  to the Director user community since 1996.
>>
>>In the same time I afraid you are the first developer who have fail to
>>finish project with V4MD.
>
>To the tune of ten thousand dollars.
>
>I USE Director.   Bend it, break it, make it do difficult things.  It 
>is very hard for me to not use the message window to test things out 
>and create a project.
>
>>I am very upset too.
>>
>>And I think, you was need better pay few hundreds of $$$ to some developer
>>which could help you. Because excuse me, if you was need 2 weeks to simply
>>create table and add few records, this sounds not confusing...
>
>This is a second job.  I have arthritis in my spine from working at 
>Macormedia.  Before this, I could deal with most anything.  After 
>this, many things new and difficult become unmanageable.  Dealing 
>with creating a complex application and trying to learn an xtra that 
>crashes my development environment makes it nearly impossible to
>
>>At least one developer Gunnar, have point you many times that Valentina is
>>very stable. And believe me, during last years, hundreds developer have get
>>success with V4MD and other Valentina products to develop projects and apps
>>which are distributed up to tens of thousands of copies.
>
>Yes and Gunnar has stated to me that he had the same problem with 
>Valentina that I have.  Finally, today, I realized that he wrote a 
>valentina manager object that would handle the case of valentina 
>being inited or not when making call to the xtra.  Though this is 
>nice to finally understand, it is several months too late.
>
>>And I wonder...you have keep silent too long.
>>Gunnar was going help you. Everybody was sure that you are all right.
>>Zav, I think many developer can confirm that when somebody have catch
>>deadline crisis, I have not go sleep until we get together success.
>>And up to now I have never get payment for such kind of support btw.
>>Just Your success is my success.  Your failure is my failure.
>>You was need cry on list. You was need ask me for help if all was so bad.
>
>I DID ask you and you told me that you wanted speed and not to use 
>the message window.  This was not much help and in the end, I could 
>not regain the momentum to finish the project.
>
>This is my first major failure and I'm not very happy about it either.
>
>>Let's hope in future you will know this.
>
>Let's hope I can scrounge up ten thousand dollars to pay my client back.
>
>I look forwards to working past this.
>-- 
>- Zav
>Wanted:  One new spine.  Accepting applications from potential donors.  
>_______________________________________________
>Valentina mailing list
>Valentina at lists.macserve.net
>http://lists.macserve.net/mailman/listinfo/valentina
>


Best Regards,
Gunnar Swan
http://www.PracticeToPass.Com