"Database doesn't exist"

[Ruslan Zasukhin]

On 5/3/13 11:29 AM, "Beatrix Willius" <bwillius at gmx.de> wrote:

> A few weeks ago I posted a problem: when opening a database the user gets the
> helpfull error message "Database doesn't exist". I now have again a customer
> with the same problem.
> 
> We were able to find out some things:
> 
> - It's not the path. His is "myMac/users/richard.../Mail Archive.vdb .
> - When he makes a copy of the database to Mail Archive copy.vdb he can open
> the database. Taking away the copy gives the error message.

Remind please: 
  he can open DB by your app or by vstudio?

* if you think it is not a path, then also try copy that Mail Archive.vdb
 into other folder with same name and try open

* try NOT make a copy, but just change name of this "Mail Archive.vdb"

* may be happens that NAME of this db contains some special chars which are
not visible ?   So that user just try change name to
  "bbb"  then back to  " Mail Archive.vdb"

 not using copy-paste!!!! But typing each letter


> The Valentina version was 5late beta and the same error occurs for 5.1.
> RealStudio 2011r4. Hadn't thought to ask the Mac OS version of the customer.
> 
> Does anyone have an idea how to solve the issue?

-- 
Best regards,

Ruslan Zasukhin
VP Engineering and New Technology
Paradigma Software, Inc

Valentina - Joining Worlds of Information
http://www.paradigmasoft.com

[I feel the need: the need for speed]