User can't open app

[Beatrix Willius]

Hi Ruslan,

sigh. The first line of the app is to create a session log. This file isn't created. So there is nothing to Msgbox. This also was my first idea.


The user is an experienced user, who has done what he can to fix this issue (repaired permissions etc.). The only idea I have now is that the user is corrupt. Not all users have more than one computer.

Regards

Trixi

valentina-bounces at galileo.macserve.net schrieb am 02.05.2011 22:54:42:

> Von: Ruslan Zasukhin <ruslan_zasukhin at valentina-db.com>
> An: "valentina at lists.macserve.net" <valentina at galileo.macserve.net>
> Datum: 02.05.2011 22:55
> Betreff: Re: User can't open app
> Gesendet von: valentina-bounces at galileo.macserve.net
> 
> On 5/1/11 1:00 PM, "Beatrix Willius" <bwillius at gmx.de> wrote:
> 
> Hi Beatrix,
> 
> > do you have any idea how to help my user?
> 
> Nothing useful here I did not see.
> 
> Does he have other computer?
> 
> What OS he use?
> 
> All other users can run your app?
> 
> What special with this one?
> 
> May be not admin root but some user acc?
> 
> May be anti-virus?
>     
> If you want fight with this problem,
> You can make special build for him
> With some prints to show msgbox
> 
> And see how far apps runs ...
> 
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