Help needed V4Rev3 Error -39

[Ruslan Zasukhin]

On 4/29/09 11:52 AM, "Tiemo Hollmann TB" <toolbook at kestner.de> wrote:

Hi Tiemo,

> Hello,
> a customer of mine gets ³database couldn¹t be opened, error: -39² and can¹t
> start my runrev app anymore. I have to say, that the DB is read only, no
> writing to it, no update, no changes.

> Yesterday my app closed with an unexpected error at this customer. Next time
> he wanted to start, an error occurred ³program is shut down, after it was
> newly opend² (free translation from german). I have no idea, if this error
> already came from a valentina error or something else
> I deleted my whole app and installed it from the scratch from DVD. Since then
> he gets the ³database couldn¹t be opened, error: -39² and sometimes a warning:
> ³unexpected exception on reindex of kindŠ²
>  
> I don¹t have much Mac experience, could somebody point me to what is going on
> here? What is this error -39, is it an apple error (end of file) or is it a
> valentina error?
> How can it happen that even after deleting and reinstalling the whole app,
> this error occurs?
>  
> I really have now idea, where to start, so any hint is very welcome
> Thanks
> Tiemo

* this is EOF error

* so some file is corrupted.
    you sure that db is read only?
    may be user have changed that?

* may be some troubles with TMP files in TMP area.
    let user try restart OS
    tmp files should be destroyed





-- 
Best regards,

Ruslan Zasukhin
VP Engineering and New Technology
Paradigma Software, Inc

Valentina - Joining Worlds of Information
http://www.paradigmasoft.com

[I feel the need: the need for speed]