Valentina Developer Program For Priority Fixes: Your Feedback Wanted

[Charles Yeomans]

On Oct 13, 2005, at 1:00 AM, Lynn Fredricks wrote:

> Hi all,
>
> Ive been asked by a long time user about providing a "pay per fix" 
> program
> such as REAL Software has
> (http://www.realsoftware.com/support/developerprogram/#quickfix). Well 
> and
> good, we can do this, but Id like to get your feedback on how valuable 
> this
> would be for you. Anyone who has been a Valentina developer for more 
> than
> just a few weeks knows that the development team hops on problems very
> quickly. But even then, not all issues get addressed in the order 
> they'd
> like.
>
> If we published this, it would be on a credit system based on the "one 
> day
> or less" model, ie if it takes a less than a day, it would count as a 
> day.
> If it flows over into day two, then it would be two credits. Once we 
> quote a
> fix time, that's the maximum number of credits. We'd also narrow the
> offering to VDN members. VDN isnt just about using Valentina Embedded
> Server, its also an upgrade/maintenance, access to the private forum, 
> the
> dev versions of Office Server and the like.
>
> What do you all think?

I like the current situation, which is that as soon as I report a bug 
and it can be reproduced, it gets fixed, except of course for VStudio.  
I suppose I worry that the incentives of a "quick fix" program might 
change that.  But I can certainly see that having the option to get 
problems fixed more or less instantly would be reassuring.


--------------
Charles Yeomans