SOLVED: V4MD problems - Serendipity and Windows-quirkiness.

[Ruslan Zasukhin]

On 8/28/05 11:50 PM, "marco.rossi at icacommunication.com"
<marco.rossi at icacommunication.com> wrote:

Dear Marco,

I am very glad to gear that Valentina now works perfect in your project.
I hope soon we will see release of your product!  :-)

> Dear Ruslan,
> I sincerely apologize for the delay of my answer, but I have good news for
> you (and also for us).
> 
> Immediately before to close our activities for the holiday period (3 weeks),
> I installed your applications on a new (and clean) windows-based PC and all
> the described problema disappeared (our office is near to the Holy See..-
> Vatican). At this point, I tried to re-install your application on one of
> the others of our working-PCs..., but the problems remained absolutely the
> same.
> I made a last tentative: I firstly removed your old applications and also
> Director MX2004 (cleaning also Œby hand¹ all what it was possibile), then I
> installed the last version of your applications and finally the bugs were
> not more present.
> 
> A possible explanation could be rationalized taking into account that the
> installation procedure (in our cases) works in localized version of Windows
> XP, and this circumstance, when previous versions are installed, could be
> the Œsource¹ of problem.
> 
> At this moment I have not more problem with your applications. Many
> compliments for the improvements in comparison with the old versions.
> 
> Best regards
> 
> Marco
> 
> PS I repeated the previous steps on 3 different PCs without any difference
> with what above reported.

-- 
Best regards,

Ruslan Zasukhin
VP Engineering and New Technology
Paradigma Software, Inc

Valentina - Joining Worlds of Information
http://www.paradigmasoft.com

[I feel the need: the need for speed]