[ANN] Valentina 4.8 b21 MAC and WIN products. RESUME

[william humphrey]

Then perhaps some improvements in the store. Separate your customers into
those with Livecode, and the two other main users. Then make it clearer in
the store what the Livecode user will need (for example if it is a
programmer, which is 99% of liveCode users, then they should be clearly
told that vServer is the way to go at least while they are in the runtime
environment and working with vStudio at the same time. I see so  many
messages in the forum with people struggling with a single user database
while programming.

Then the next step is to eliminate all the horrible problems with serial
numbers. Make all the software have a clear error message which says "there
is no serial number" or " the serial number is expired" and then have a
simple link that goes to a way that you can get that first serial number or
renew the expired one.

FOR EXAMPLE - I am suffering through and install right now and have not
received my serial number yet for vServer (three days waiting maybe?) and
my vServer log file has hundreds of logs saying that the serial number is
expired and offering that link which goes to a non existent web page.

Ruslan there is nothing I want more than for Valentina to be a very
successful software company making lots of money and continuously turning
out incredible products and improvements like you do so well. But please
help your customers. Realize that some of your customers are like me, not
really that smart, and we need help.



> 2) William, excuse me, but
>  VSERVER, VSTUDIO and ADK are different and even independent products,
>
> * Exists people which use only Vstudio.
> * exists people which use only ADK
> * exists people which use VSERVER + ADK
> * exists people which use 3 them.
>
> Again, how you image technically such "one button" download ??
>
> It is bad idea make V4REV archive, which will include also vstudio and
> vserver.
>
> If to think about some JavaScript tricks, which allow you download 3
> archives ... May be possible, but again can be more confusing because more
> options then on download page ...
>
>
> Hmm, may be to make simple script, which user download
> And them script do
>  * download 3 archives
>  * run the same 3 installers one by one ..
>
> But again ... Somebody may not want this ...
>
>
>
> > 1+
> >
> > Why oh why can't the installer find my plugins folder?
> >
> > And the documentation is still awful. I can spot every single sentence
> written
> > by a russian native speaker because these sentences are so hard to
> understand.
> >
> >> On 05.05.2012, at 19:14, william humphrey wrote:
> >>
> >> I understand except I don't really. In fact the single most important
> thing
> >> that Paradigma/Valentina could do to improve sales (which will help
> everyone
> >> as the more users the better they will be able to serve us customers)
> would
> >> be
> >> to make buying (or more importantly "trying")  valentina a simpler
> process.
> >>
> >> Copy the way other software companies do it. (well not exactly don't
> copy
> >> Intuit). One button that downloads everything you need for Livecode
> (server,
> >> studio, vREV) and no confusion 64 bit or 32 bit and then after you
> download
> >> it
> >> one button installs all the stuff.
> >>
> >> Same thing for other ADK. I realize this is asking a lot but every time
> I
> >> have
> >> to build an install on a replacement computer it is such a long
> complicated
> >> process. And I can remember all the problems I had the first time. It
> reminds
> >> me of twenty years ago installing PHP and MySQL  on an Apache server.
> >>
> >> Things have advanced since then. The customer isn't always a genius
> >> programmer!
>
> --
> Best regards,
>
> Ruslan Zasukhin
> VP Engineering and New Technology
> Paradigma Software, Inc
>
> Valentina - Joining Worlds of Information
> http://www.paradigmasoft.com
>
> [I feel the need: the need for speed]
>
>
> _______________________________________________
> Valentina-beta mailing list
> Valentina-beta at lists.macserve.net
> http://lists.macserve.net/mailman/listinfo/valentina-beta
>



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