<div dir="ltr">Ruslan<div><br></div><div>It is always amazing how responsive you are to customer complaints. Thank you very much.</div><div><br></div><div>Bill</div></div><div class="gmail_extra"><br><br><div class="gmail_quote">
On Sun, Oct 6, 2013 at 4:02 PM, Ruslan Zasukhin <span dir="ltr"><<a href="mailto:ruslan_zasukhin@valentina-db.com" target="_blank">ruslan_zasukhin@valentina-db.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
On 10/6/13 10:17 PM, "Mark Schonewille" <<a href="mailto:m.schonewille@economy-x-talk.com">m.schonewille@economy-x-talk.com</a>><br>
wrote:<br>
<br>
Hi Mark,<br>
<div class="im"><br>
> As I wrote earlier, when install software, I expect to find all<br>
> essential information in the application folder and not on the website.<br>
<br>
> Surely, you can continue to argue that all information is somewhere on<br>
> the internet, but I really don't know where to start looking on the<br>
> Valentina website. Even worse: I was seriously doubting that I was<br>
> looking at the correct website.<br>
<br>
> Therefore, I recommend to include a PDF with the software that is<br>
> installed on the user's computer. The user reads the PDF, say 25 pages,<br>
> and will know everything s/he needs to start using the software and to<br>
> find more information in other places.<br>
<br>
</div>Okay, I see your points, but Mark,<br>
<br>
* Did you even install mySQL or postgreSQL ?<br>
* Did you ever install PHP?<br>
<br>
Where they keep docs? They keep docs on site, Online.<br>
Installer have ReadMe. Nothing more.<br>
<br>
And nobody complains on this.<br>
<br>
<br>
25 page PDFs or 3 page PDF do not matters.<br>
It will not be bale explain all.<br>
<br>
For example INI file, which William thinks is important for beginners, but<br>
it is not important, because it can work with default settings.<br>
<br>
So I think, single URL to Valentina WIKI must be more than enough ...<br>
But what I agree, we need on site add more direct links into Valentina Wiki<br>
parts.<br>
Vserver page -> vserver docs<br>
Livecode page -> LiveCode docs in Valentina Wiki<br>
<div class="im"><br>
<br>
> For example, you could write a<br>
> section about how to find our way in the WIKI, which really isn't<br>
> obvious to me.<br>
<br>
<br>
> Apparently, there are sections for each product, but<br>
> sometimes you need to look in a different section. WIKIs are a bad way<br>
> to provide new users with documentation and I would prefer a simple PDF.<br>
<br>
</div>But if you look around, software industry very actively use online docs.<br>
MySQL, SQLite, postgreSQL, PHP, ....<br>
Right?<br>
<br>
Problem is that we do not have easy way convert WIKI to PDF.<br>
<br>
And it is absolute hell try to copy paste WIKI and yet PDF sources.<br>
Will be more mess only<br>
<br>
Wiki allows to add-fix information in minutes. Just online.<br>
So we choose WIKI.<br>
<div class="im"><br>
<br>
> So, the point is not that the information is not there. The point is<br>
> that I find it difficult for me to find the information I need. I'll<br>
> have a closer look at your reply later tonight. I'm sure your answers<br>
> will be useful.<br>
<br>
</div>Yes, this is problem, and I hope you see, that last few days we very<br>
actively discuss this ... Thank you very much.<br>
<br>
PLEASE DON'T GIVE UP! :-)<br>
PRESS US,<br>
KICK US<br>
<br>
Even if I argue, In this answers I explain PATH ... And<br>
Sometimes I see where are problems on that path,<br>
<br>
New videos is our first reaction to simplify things for new-comers.<br>
One accurate video in 8-10 minutes, takes one day of job for me.<br>
<br>
But I hope this will be very useful :-)<br>
<br>
I already have integrate 3 videos into Valentina WIKI sections.<br>
Into section videos, and also into sections of<br>
<br>
VSERVER<br>
Vstudio<br>
Xojo<br>
<br>
<br>
And I am going spend yet weak at least,<br>
improving things for BEGINERS.<br>
<div class="im HOEnZb"><br>
<br>
--<br>
Best regards,<br>
<br>
Ruslan Zasukhin<br>
VP Engineering and New Technology<br>
Paradigma Software, Inc<br>
<br>
Valentina - Joining Worlds of Information<br>
<a href="http://www.paradigmasoft.com" target="_blank">http://www.paradigmasoft.com</a><br>
<br>
[I feel the need: the need for speed]<br>
<br>
<br>
</div><div class="HOEnZb"><div class="h5">_______________________________________________<br>
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</div></div></blockquote></div><br><br clear="all"><div><br></div>-- <br><a href="http://www.bluewatermaritime.com">http://www.bluewatermaritime.com</a>
</div>