Having has problems with alias
Lynn Fredricks
lfredricks at proactive-intl.com
Tue Mar 31 18:15:37 CDT 2009
> > The website really has me confused. Is Billet or Mantis to
> be used for
> > support tickets???
>
> No, you can report into Mantis everything for free.
>
> Paid Support Tickets are for cases described on that support page.
Hi Trixi,
If you come across what you are sure is a bug, just log into MANTIS and file
it.
The Support Ticket system is for two things:
1. Customer Service Issues
2. Paid for Support inquiries
We are offering now paid for support that works out in $50/incidents and
$50/hour increments. Anything over a developer day should be handled by
contract. But this is a good way to get your own code sorted out and
optimized by a Valentina engineer if you aren't quite sure what's the best
tactic.
Best regards,
Lynn Fredricks
President
Paradigma Software
http://www.paradigmasoft.com
Valentina SQL Server: The Ultra-fast, Royalty Free Database Server
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