Severe disappointment

[Ruslan Zasukhin]

on 5/29/03 7:16 PM, Zav - Alex Zavatone at zavpublic at mac.com wrote:

Hi Zav,

> Please bear with me since this is not pretty.
> 
> I have asked for this once before and stated that my need was rather
> important.
> 
> Partially, as a result of the crashes in Valentina, I am having to
> bail on a twenty thousand dollar contract and return ten thousand
> dollars to the client.
> 
> Ruslan I formally BEG you to evaluate putting in ONE if statement in
> opendatabase to check if Valentina is properly inited return an error
> message instead of crashing Director if it not.

I will do this of course.
 
> You said, you wanted speed in your xtra?  I want my xtras NOT TO
> CRASH MY PROJECT while I am creating it.  One if statement should not
> impact performance by any large margin.  I have no idea why you will
> still not do this for your customers.  This simple check will help
> trap the majority of crashes since you have to open a database before
> you do any operations on it right?

I have told you that if you set DebugLevel 2
Then Valentina start do that checks.

And again, I have told that Database Xtras do not like INTERACTIVE calls of
database methods from Message Window. You need set up script functions and
they must be executed as ATOMIC calls.


> Valentina as an xtra to Director MUST play nicely within the world of
> Director but I understand you can not and should not trap all
> handlers for improper actions.
> 
> Simply not protecting your users by checking that Valentina is inited
> properly open Database is unconscionable.

> If you doubt my programming background and aptitude, please bear in
> mind that I spent 4 years on the Director and Shockwave development
> teams, co founded Director-Online and have written my own foundation
> classes for Director, edited Lingo In a Nutshell and have contributed
> to the Director user community since 1996.

In the same time I afraid you are the first developer who have fail to
finish project with V4MD.

> I find it very sad and emotionally and financially distressing to say
> that using Valentina cost me ten thousand dollars.
> 
> If that's not enough to have you put in one damn if statement, I
> don't know what is.
> 
> Extremely upset,
> - Alex Zavatone

I am very upset too.

And I think, you was need better pay few hundreds of $$$ to some developer
which could help you. Because excuse me, if you was need 2 weeks to simply
create table and add few records, this sounds not confusing...

At least one developer Gunnar, have point you many times that Valentina is
very stable. And believe me, during last years, hundreds developer have get
success with V4MD and other Valentina products to develop projects and apps
which are distributed up to tens of thousands of copies.

And I wonder...you have keep silent too long.
Gunnar was going help you. Everybody was sure that you are all right.
Zav, I think many developer can confirm that when somebody have catch
deadline crisis, I have not go sleep until we get together success.
And up to now I have never get payment for such kind of support btw.
Just Your success is my success.  Your failure is my failure.
You was need cry on list. You was need ask me for help if all was so bad.

Let's hope in future you will know this.

-- 
Best regards,
Ruslan Zasukhin      [ I feel the need...the need for speed ]
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e-mail: ruslan at paradigmasoft.com
web: http://www.paradigmasoft.com

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